Apple’s MacBook Pro issues are still ongoing, as it recently issued a support document Apple confirms MacBook shutdown issues on the entry-level 13-inch 2019 MacBook Pro. According to MacRumors’ forum, the model can suddenly shut down when it hits about 25 to 50 percent of its battery life and you can only turn it on again by connecting the charger.
“It comes fully charged on 100%, so i use it as normal (not charging it) gets to about 25% and just cuts out. Only turns back on if i put the charger in,” leoshaun stated in a forum. “Battery shows as 0% then jumps back up to 25% happened 4 times.”
Obviously took it to the apple store and they exchanged it for a new one.
Apple confirms MacBook shutdown issues when it issued a support document describing how to handle the issue if it pops up.
If your MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) randomly turns off when it still has a charge, these steps might help:
- If your MacBook Pro’s battery is less than 90 percent charged, continue to step 2. If your battery is more than 90 percent charged, use your computer until the percentage drops below 90 percent, then continue to step 2.
- Connect your Mac to its power adapter.
- Quit all open applications.
- Close your computer’s lid, which puts your Mac in to sleep mode.
- Let your Mac charge for at least 8 hours.
- After 8 hours, update to the latest version of macOS.
If the issue persists after updating to the latest version of macOS, contact Apple.
It could just be a batch of these models that have had the issue, but it’s worrying in light of Apple’s ongoing butterfly keyboard issues. With its latest 16-inch MacBook Pro, Apple has dumped that keyboard, but the litigation might still linger for a long while.