If you are one of those people that use AT&T Now for your television needs: (one) what’s wrong with you, and (two) don’t remove it from your Roku device. As if AT&T hasn’t made it difficult enough to have their service to begin with, AT&T TV Now support has ended for Roku players and Roku TVs. At least, for the moment. However, if you know AT&T, this could be stretched out for a long period of time.
Cord Cutter News has been reporting that AT&T TV Now support has ended for all Roku devices since January 1st. The reason? Their contract ended and apparently are attempting to negotiate a new one. In the meantime, they have pulled support from the service. However, it isn’t a complete withdrawal. Knowing they could completely shoot themselves in the foot, they claim that as long as you have the app now and don’t delete it – you’re good.
The major downside is that AT&T TV Now support would only impact people that are new to the service and haven’t downloaded it yet. That isn’t to say that AT&T has always played nice with Roku. They have been very limited into their support. AT&T Watch TV service never did get support on Roku devices or sets.
Update: Here is the statement from AT&T’s support page about ending Roku support:
|Heads up: Starting January 1, 2020, you won’t be able to add the AT&T TV channel to your Roku device. Already have AT&T TV on your Roku device? You can keep using it as long as you don’t delete the app. We’re actively working on a new agreement with Roku and hope to resolve this soon.|
It does seem obvious that they are negotiating a new contract that will support their upcoming HBO Max service that will drop in May, but in all certainty (even if they don’t fully understand it) AT&T needs Roku more than the other way around. It will be interesting to see how long this plays out, but you can expect a resolution at some point. In the meantime, get another provider.